This Privacy Notice explains how Red Seal Post (“we”, “us”, “our”) collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
We are an independent cultural project based in Chester, England. Our correspondence address is 14 Eastgate Street, Chester CH1 1LE, England. You can contact us by email at [email protected] or by phone at 441 242 678 950.
2. Data We Collect
- Contact details (name, email, phone) when you use our contact form.
- Optional comments or feedback you choose to send.
- Basic usage data through anonymised analytics (page visits, device type, general location by region).
3. Lawful Basis for Processing
We process your personal data only when one or more of the following bases apply:
- Consent – when you submit information via forms.
- Legitimate interest – to improve our website and respond to general queries.
- Legal obligation – when required by applicable UK law.
4. How We Use the Data
Your data is used exclusively for:
- Responding to enquiries or comments.
- Improving website usability and language clarity.
- Sending trail information you requested.
We do not sell or share your data with advertisers or external mailing lists.
5. Data Retention
We retain correspondence records for up to 12 months, after which emails and contact form submissions are securely deleted unless a continued discussion is necessary.
6. Cookies and Analytics
We use essential cookies for functionality and small analytic scripts to understand aggregate visitor patterns. These analytics are anonymised and do not identify you personally. For full details, see our Cookie Choices page.
7. Your Rights
Under UK GDPR you have the right to:
- Access your data.
- Request correction or deletion.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are not respected.
8. Data Security
Our email system uses encrypted connections (TLS). Stored data is password-protected and accessible only to authorised project staff. We do not maintain user accounts or subscription databases.
9. International Transfers
Your data is processed within the United Kingdom. We do not transfer personal data outside the UK or the European Economic Area.
10. Updates to This Notice
This notice was last updated in October 2025. Changes will be reflected on this page, and the revision date will be adjusted accordingly.
11. Contact
If you have any concerns about how we handle personal information, please contact:
Data Enquiries
Red Seal Post
14 Eastgate Street, Chester CH1 1LE, England
Email: [email protected]